Warranty Policy

Making a Warranty Claim
To make a warranty claim you must

• provide us with a copy of your tax invoice or similar proof that the product or products was or were purchased from us via this website; and
• describe accurately the problem you have encountered and provide evidence (e.g. a photograph) to support your claim; and
• state whether you are requesting a replacement, repair, refund or credit.

If your use of this website or its content is subject to the Consumer Guarantees Act 1993 ("CGA"), you may have rights or remedies that are not excluded nor limited by the above. If you are using this site or its content for business purposes, the above exclusions and limitations will apply and the CGA will not apply.

Return of Product for Warranty Claim
Where the 30 Days Change-of-Mind period has elapsed and where we have determined that, on the facts you have provided, a claim may be granted. We will not accept the return of a product without our approval except within the period of 30 Days Change-of-Mind period. Where possible, the product or products must be packed in the original and unmarked packaging including any accessories, manuals, documentation and registration that was delivered with the product or products.

We will send you contact details of our courier to organize pick up from the original delivery address for authorised returns.

We reserve the right to test any returned product and require you to demonstrate that the problem with the product was not your making or fault. After the product has been returned a final decision on granting the claim will be made by Customer Services.

Where it is agreed that the claim is valid a replacement or repaired product will be returned to you at our expense. Where upon receipt of the returned product we determine that the product did comply with the warranties and conditions and the condition of the product was misrepresented to us by you, the expense for the return of the product to us and the expense of returning the product back to you will be deducted from your account or charged to you together with an additional $30.00 handling and administration fee.

© Copyright 2018 Best Deals Store. All Rights Reserved.

© 2018 Best Deals Store. all rights Reserved.